Michelle New is the Director of Organizational Development Services at Jacob Green & Associates (JGA), where she leads the successful delivery of client engagements and helps California local government agencies achieve meaningful organizational results. With more than 20 years of experience in public sector leadership and consulting, Michelle brings expertise in leadership and organizational development, human resources management, and project execution. A certified Project Management Professional (PMP) with a Master of Public Administration, she is known for helping organizations strengthen leadership capacity, improve performance, and navigate complex people challenges in practical and sustainable ways.

At JGA, Michelle helps shape the firm's organizational development services while strengthening client partnerships and supporting the growth of both clients and team members. Her favorite JGA value is Glitter, reflecting the enthusiasm and authenticity she brings to every engagement. Outside of work, Michelle enjoys spending time with her husband, son, and two dogs, Fiona and Cooper, who provide daily reminders that communication, leadership, and resilience often come from the most unexpected places.